Designed client + admin interfaces for a powerful data aggregation, query-building, and recommendation engine.

Depicted + documented global UI and interaction patterns for firm sites used by diverse audiences.

Researched, depicted, documented, and managed publication of a robust set of user interface/interaction guidelines.

Helped envision and illustrate future client experiences through scenarios and an experience map informed by user research.

Designed and moderated usability study, analyzed data, and reported findings.

Redesigned the UX for a major relaunch of ElsevierBI.com, a public-facing and subscriber content delivery site.

Designed interface and interactions for a free identity theft prevention service to facilitate upgrades to a paid premium service.

Developed a concept treatment and guided tour to depict key content and features of a future consumer health information website.

Designed UX, advised on content strategy, and wrote interface copy and sample content.

Developed action plans + tools for improving college success skills based on personalized assessments.

Developed interactive patient cases for this CME-accredited research project funded by the American Cancer Society to change behavior.

Developed how-to tours and FAQs for an essential iPad app for financial advisors.

Developed interface/interaction copy and extensive supporting digital/print comm for evolution of client-facing site.

Wrote product line manifesto and product marketing copy for high-end gaming headsets.

Conducted a competitive analysis and wrote print + online ad copy to appear in major international publications.

Developed print ad concepts and wrote copy to establish brand in league with competitors.

Wrote website and print copy for various education and small business clients.

Designed and implemented engaging school-based programs to promote walking to school in Nutley, NJ.

Designed a mobile app for kids to choose a safe route to school, meet with friends, and track miles.

Designed and implemented a town-wide initiative to make Nutley, NJ streets safer and more walkable.

Designed and managed communication and initiatives to engage the residents of Nutley, NJ in making healthy, sustainable choices.

Designed and helped implement a contest to challenge Nutley, NJ students to create their own nutritious, delicious recipes for school lunch.